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After completing the Mid America Novelties' manager training program, Todd Dempsy (Ben Rappaport, off-Broadway's The Gingerbread House) learns that the call center is being outsourced to India, and he is asked to move there to be the manager. Having never ventured out of the country, he is unprepared for the culture shock. Overwhelmed, Todd discovers that his new staff needs a crash course in all things American if they are to understand the U.S. product line and ramp up sales from halfway around the world. The B-team Todd inherits includes Gupta (Parvesh Cheena, Help Me Help You), Manmeet (Sacha Dhawan, BBC's Five Days II), Asha (Rebecca Hazlewood, BBC's Doctors), Rajiv (Rizwan Manji, Privileged) and Madhuri (Anisha Nagarajan, Broadway's Bombay Dreams). Todd also discovers other transplants working in his office building, including an American expatriate, Charlie Davies (Diedrich Bader, The Drew Carey Show) and Tonya (Pippa Black, Neighbours), a beautiful Australian.