Frequently Asked Questions

How do I set up my profile?

Read our guide to setting up your profile

How do I create a group?

Read our guide on converting a personal account into a group

Why can’t I get the Video to play?

Make sure you have the latest version of Adobe Flash downloaded (http://www.adobe.com). If you have an older version of Adobe Flash player, make sure that you uninstall prior to downloading the latest version.

Please completely uninstall Flash before reinstalling the latest version.

Also, make sure that you have the latest version of your browser and player installed.

I never received my confirmation email, what went wrong?

First, check your spam folder. Next, try re-sending the confirmation email. Finally, you might want to try updating your profile to a different e-mail address if you have one.

What video file formats can I upload?

Funny or Die accepts video from .AVI, .MOV, .MPG, .MPEG and .WMV formats.

What is the Maximum size for an uploaded video?

Videos shouldn’t be larger than 1 GB in size. It is also probably best to keep your video under 10 minutes.

What can I do about a video that constantly stops and starts, or continues to buffer?

Make sure that you are on a high-speed connection with at least 500 Kbps.

Why can't I hear any sound while watching a video?

Check your volume controls on your computer and make sure your volume is not muted.

Which thumbnail image is shown after I upload a video?

We take many thumbnail images of your video. Edit your video after it has been encoded and you may select the one you like.